Returns & Exchange information
Returns Policy
Refunds
Items are eligible for a full refund
within 7 days of the purchase date.
To qualify for a refund, the item must
be unused, be in the same condition as
received
and in its original packaging.
Proof of purchase is required to
process a refund.
Exchanges
Items can be exchanged within
14 days of the purchase date.
The item must be in the same
condition as received and in its
original packaging.
Proof of purchase is required to
process an exchange.
Sale Items
Items purchased in the sale are not
eligible for returns, refunds or
exchanges.
SALE ITEMS ARE FINAL SALE.
How to return/exchange items.
To initiate a return or exchange,
contact our customer service team by
telephone
on 0161-971-4275 or via email at info@infokpdesignerwear.co.uk
Once your return or exchange is
approved, you will receive instructions
on how to proceed.
Return shipping costs are the
responsibility of the customer,
unless the item was
received damaged or defective.
Please note.
Certain items are non returnable for
hygiene or safety reasons
eg: underwear or
bikinis/Swimwear.
We reserve the right to refuse a
return or exchange if the conditions
are not met.
Your statutory rights are not affected.
For any questions or concerns please contact our customer service team.